Technical Account Manager - Dublin, Ireland
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| Job Type | Permanent |
| Location | Dublin |
| Area | Ireland, Europe |
| Sector | Delivery & Transformation |
| Salary | €55000 - €65000 per annum |
| Currency | EUR |
| Start Date | ASAP |
| Job Ref | DUBTECHACC1 |
| Job Views | 10 |
- Description
Technical Account Manager, Account Manager, Fintech, Cloud, Payment, Financial, Relationship Manager,
- Technical Account Manager - Mobile, IOS, Android, API's
- Location: Dublin City Centre, Ireland - Will be remote until further notice
- Permanent Opportunity with fantastic benefits package
- Salary: €55,000 - €65,000 per annum (negotiable on experience)
Key Responsibilities:
This exciting and growing fintech is currently on the hunt for a Technical Account Manager. This person will join at a great time with current expansion, they will support the Commercial and Customer Experience Teams. The core responsibility of this role will be to ensure smooth implementations of the clients cloud/financial platform/software by supporting their customers in defining their solutions and helping to guide them post-sale in any technical queries they may have for implementation.
- The right candidate will be a very personable technical resource, who enjoys defining solutions and loves problem solving.
- They will work with the Customer Experience team to help define and refine issues as customer problems are reported and ensure fast and effective roll-outs to clients.
- The right candidate will have the ability to manage and work with multiple clients, be the forefront person in defining the software solutions
- Provide support in the technical issues customers are experiencing and report to the Technology Team in delivering fast and effective fixes.
- Definition of Solutions during Sales Processes
- Work with Customers on their Technical and Information Security issues
- Support of implementation questions during roll-out
Key Skills- Proven experience of at least 1 - 3 years working in a Account Management role with a technical understanding
- Previous experience of working with customers on Cloud-based Solutions/Software platforms
- Strong knowledge and skills integrating APIs and SDKs and the ability to communicate this to customers
- Great personal and communication skills
- Ability to work flexibly on multiple customers assignment
- Security-oriented approach to systems architecture
- Strong problem solver
Technical Requirements- A full understanding on the technical components with mobile applications
- Have a basic knowledge of development in mobile will be helpful
- Technologies they are using: OpenAPI, Swagger, Postman, Basic iOS development (Swift), Basic Android development (Java), Firebase Crashlytics
- Strong knowledge and skills integrating APIs and SDKs
Technical Account Manager, Account Manager, Fintech, Cloud, Payment, Financial, Relationship Manager,
