2nd Line Support Engineer
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| Job Type | Permanent |
| Location | London |
| Area | London, UK |
| Sector | Infrastructure & Cloud |
| Salary | £35000 - £40000 per annum |
| Currency | GBP |
| Start Date | ASAP |
| Job Ref | EM 2nd Line London |
| Job Views | 18 |
- Description
2nd line support, Support Engineer, Second Line Support, Permanent
We are working with a client in Central London who are looking for a 2nd Line Support Engineer to join them on a permanent basis.
Start: ASAP
Location: London - Onsite 4 day a week with 1 day working from home.
We are looking for someone to assist this global client in providing 2nd line technical support.- 2nd Line support experience, 3 year +
- Excellent knowledge of MS Product Suite – including Office 365, Sharepoint, Windows 11, Windows Server 2012 / 2016, Azure; domain and user administration
- Familiarity with networking concepts
- Familiarity with AV equipment
- Excellent knowledge and application of ITIL standards and frameworks
- Significant experience with Service Management, helpdesk procedures, and ticketing systems
- Excellent communication skills, both written and verbal
- Strong time management, prioritisation and organisational skills
If you are interested and looking for your next role, please apply with a copy of yoru CV, or email emma.mayfield@monarchit.co.uk
