HelpDesk Team Lead, Service Desk
| Job Type | Permanent |
| Location | London |
| Area | London, UK |
| Sector | Infrastructure & Cloud |
| Salary | £33000 - £35000 per annum |
| Currency | GBP |
| Start Date | ASAP |
| Job Ref | EM- HD Lead |
| Job Views | 48 |
- Description
Service Desk Team Lead, Help desk Team Leader, Help desk, Service Desk Team Lead
We are currently looking for a HelpDesk Team Leader to join our client in Central London
This role will be on a fixed term basis till 31st March 2025
Hybrid working available
As the Team Leader of the Help Desk team you will be overseeing the team's daily operations, carrying out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements whilst ensuring a very high level of customer experience.- Team leader experience
- Wide knowledge in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus software’s.
- Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles.
- In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac).
- In-depth knowledge and practical experience of Mobiles (IOS and Android, MDM/MAM).
- In-depth knowledge of internet, network protocols and devices.
- Basic knowledge of Microsoft 365 administration; practical experience with Active Directory is preferred.
- Practical experience with Microsoft 365 administration is preferred
If you are interested and looking for your next role, please apply with a copy of your CV or email emma.mayfield@monarchit.co.uk
