Desktop Engineer/Project Coordinator
This job does not exist anymore.
Try running a new searchor browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Contract |
| Location | London |
| Area | London, UK |
| Sector | Infrastructure & Cloud |
| Salary | £250 - £300 per day |
| Currency | GBP |
| Start Date | ASAP |
| Job Ref | EMDesktopProject |
| Job Views | 28 |
- Description
Desktop Support, Service Desk, Support, Project coordinator, Project Coordinator, Project Support, London, Contract
We are currently working with a financial client based in London where they are looking for someone to join their service desk team.
This role will be for a Desktop Engineer/Project Coordinator.- Contract: 6 months and then extendable
- Location: London onsite
- IR35: Inside IR35
- Start date: from 1st February 2023
Main responsibilities:- IT Desktop Project Support - Manage, coordinate, and provide support for project activities identified requiring Desktop Support and Tech Bar engineers. Provide desktop resource, coordination, delivery and project management activities.
- Plan, schedule, coordinate and monitor the project.
- Support the procurement process of Desktop related projects with IT Project management.
- Arrange UAT of the project to IT staff and the end users in EMEA.
- Monitor the fault reporting tickets.
- Liaise, coordinate, and monitor the escalation to DSG, 3rd level support groups and the Project teams.
- Implement the project.
- Review the project after the implementation is completed.
- Manage technical investigation & resolutions, for 2nd & 3rd line DESKTOP team escalation & Problem Record (PRs) related impacts
- Maintain weekly report on INCIDENT progress of Escalated Issues
- Create ServiceNow & SCCM Reporting
