Service Designer

Job Title: Service Designer

Location: London, Leeds, Newcastle, home working

Contract Length: 3 months

Day rate: £510 per day – Role inside IR35

Start date:  As soon as possible

This role is a great opportunity for the right person to join a growing team throughout 2021, you will need experience in the below to be successful:

• Deep understanding of service design methods and practice, with proven experience using data and user feedback to improve services
• Significant track record of successfully designing digital products and services at scale
• Experience in matrix-managing multiple multidisciplinary design teams in the delivery of digital product and services
• Significant experience of rapid prototyping as part of developing products and services, or transforming existing services
• An expert design practitioner with a deep understanding of disciplines such as user research, user experience, content design, and interaction design
• Experience of solving complex or undefined problems, leading teams to conceptualise, design, prototype, and deliver services
• Core design skills of sketching, journey mapping and prototyping including through rapid prototyping tools
• Excellent stakeholder management skills and the ability to form and maintain strong collaborative relationships
• Experience of building and leading communities of practice
• Strong skills in communicating design decisions; convincing people that user-centred approaches are the right way to design products and services
• Understanding of the Government Digital Service (GDS) Service Standards and design principles