Application Support, Software, Ecommerce, London

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2018-11-30 16:20:081970-01-01Monarch IT
Job TypePermanent
AreaLondon, UKLondon
SectorInfrastructure & Cloud
Salary£25000 - £32000 per annum
Start DateASAP

Application Support, London

SaaS, E-Commerce, Ecommerce, HTML, CSS, Retail, PaaS, Marketing, Merchandising, Online, Database, Software, Support…

We are currently working with a rapidly expanding international ecommerce company that have an opportunity for somebody to join their Client Services team.  This is a great opportunity for an Application Support Analyst to join a rapidly growing international SaaS business.  Providing an online merchandising platform for leading retailers, they are currently going through a phase of rapid growth. 

The successful Application Support Analyst will be responsible for remotely supporting bespoke web-based applications as part of a team of analysts. Liaising with the technical and project management teams, you will be required to troubleshoot issues and provide feedback to stakeholders. A basic understanding of code is desirable, although candidates do not need to be able to write code and academic exposure to web development is sufficient. 

Required skills:

  • Excellent communication skills (both written and verbal)
  • Bachelor’s degree
  • Experience in a support role (ideally application support)
  • Some knowledge of HTML, CSS and XML or similar
  • Ability to cope under pressure
SaaS, E-Commerce, Ecommerce, HTML, CSS, Retail, PaaS, Marketing, Merchandising, Online, Database, Software, Support…

Application Support, London

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