Systems Specialist
This job does not exist anymore.
Try running a new searchor browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Permanent |
| Location | Tamworth |
| Area | West Midlands, UK |
| Sector | Infrastructure & Cloud |
| Salary | Competitive |
| Currency | GBP |
| Start Date | ASAP |
| Job Ref | SSQ39 |
| Job Views | 13 |
- Description
I am currently recruiting for a Systems Specialist to work for a UK leading manager service provider who has being delivering the outstanding IT support services for over 30 years. They are looking for someone to take ownership and responsibility for escalations from Associate Systems Specialists and Helpdesk team members so as to work within company’s SLAs.
Responsibilities- 40% /60% split in terms of your time. 60% of your time will be spent focused on BAU and escalations; guiding Associate Systems Specialists, Lead Helpdesk Analyst and Senior Helpdesk Analyst team members, enhancing your own technical and consulting skills through further training and exposure to projects, completing site audits, attending presales meetings and contributing to tender documentation. 40% of your time will be focused on project designs and installations.
- Ability to design/support the deployments of O365 and Azure Services
- To provide sales support for new or existing customer design/changes, catering for (but not limited to) Physical, Virtual Server and Cloud Infrastructure, Server Software, Storage Systems and Backup Infrastructure
- To configure, troubleshoot and install Microsoft Server (Physical and Virtual)
- To configure, troubleshoot and install VMware and Hyper V solutions
- Ability to deal with third party products and vendors such as Mimecast, Sophos and Peppermint.
- To liaise with 3rd party vendors to resolve performance and reliability issues, including root cause/permanent fix
- To lead small to medium scale infrastructure project work for new or existing contracts
- To create, manage and QA Statements of Work for mid-contract customer changes
Technical Skills- Microsoft Server (physical and virtual implementation)
- VMWare and Hyper V installation and configuration
- Citrix Server (Fundamentals a minimum)
- Design, installation and configuration of disk and tape backup and replication technologies (LTO, DFRS, Cloud, DPM)
- Core knowledge of common Microsoft Server products (Exchange, SQL, SharePoint, CRM) at least one a speciality.
- O365 suite of products, specifically Exchange, Office and Skype.
- Azure, IaaS and Backend as a Service (BaaS)
- Monitoring & Management technologies (SCOM, PRTG, IPAM) + Remote Access Tools (RDP, KVM, Bomgar)
- Microsoft Operation Manager
