Infrastructure Cloud Engineer - Azure
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| Job Type | Permanent |
| Location | Birmingham |
| Area | West Midlands, UK |
| Sector | Infrastructure & CloudDigital |
| Salary | £35000 - £40000 per day |
| Currency | GBP |
| Start Date | ASAP |
| Job Ref | EM Cloud Azure |
| Job Views | 223 |
- Description
Infrastructure Engineer, Cloud Engineer, Cloud, Azure, Support, Virtualisation, Permanent, Remote
We are currently looking for a Infrastructure Cloud Engineer to join our client on a permanent basis.
Location: Hybrid between Onsite in Birmingham/client locations across the UK and Remote
You will have experience of infrastructure technologies gained in previous hands-on technical support roles.
The role requires you to have the ability to troubleshoot complex technical, multi-site and multi-discipline incidents and problems.
You should be able to demonstrate detailed technical knowledge of Microsoft Server, Virtualisation and Public Cloud (Azure) technologies gained in a hands-on technical support role.- An understanding and practical knowledge of multiple technical subject areas, preferably supported by current multi-vendor certifications at an associate level.
- Experience of several of the following technologies: Server Virtualisation (VMware, Hyper-V), Windows Server OS, Active Directory.
- Knowledge of deploying infrastructure within a Public Cloud (Azure) and the use of scripting and automation toolsets such as Terraform, Jenkins etc. to deploy Infrastructure as Code.
- Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents.
- Experience working in a team-oriented, collaborative environment including virtual / remote working.
- Experience of working within the ITIL framework.
Key skills required:
Within the role you will be expected to provide BAU operational support across a wide range of customer infrastructure, including health checks and reporting in parallel with managing incidents, problems, requests and changes in line with ITIL best practice and ensuring that SLA's are maintained.
You will be responsible for:- Managing incidents and problems appropriately within agreed service levels.
- Assist in performing technical root cause analysis on reoccurring incidents or major incidents.
- Ensure that customer environments adhere to established standards and frameworks, meeting any compliance requirements at all times.
- Ensure technical documentation is completed and updated to professional standards.
- Proactive management of customer environments, identifying potential improvements to deliver increased stability, availability and performance.
- Contribute to delivering technical excellence across the wider Infrastructure team.
- Delivery of project-related tasks such as the installation and configuration of new equipment.
