Desktop Support Engineer

Our consultancy client are currently looking for a desktop engineer to work on site (4 days a week) with one of their clients in Woking.You will have a good working knowledge of the Windows OS environment, Office and basic network knowledge, as well as some AV knowledge, supported by an IT qualification. You will also be comfortable with hands on physical work within the wider office. 
You will have experience of working in a Service Desk / Desktop environment and have excellent customer skills, as well as VIP support knowledge with the ability to manage your work time, be able to resolve IT queries following logical analysis, work as part of a team, have a ‘can-do’ attitude and complete calls / tasks by agreed deadlines.   
You will be responsible for the following ; AV / Meeting Rooms and Desktop Client Services including but not limited to – Screens, Phones, desk-side support, mobile handsets, desktop hardware and software break/fix; installs, IMAC; technology refresh, storage management.  Provide Support for all meeting room requests and issues, Ensure all work is logged and accounted for in Remedy. Security including but not limited to – antivirus, antimalware, antispyware, encryption, single sign on. Complete Laptop, Desktop  setup prior to deployment to the user. Provide ‘hands on’ support for deployment of new equipment or resolution of faulty equipment . Software break/fix; installs and printer support.