Job: Technical Support Engineer

Job Title: Technical Support Engineer
Contract Type: Permanent
Location: Aylesbury
Salary: £20000 - £23000 per annum
Start Date: ASAP
REF: Feb28
Contact Name: Kerry Heath
Job Published: 3 months ago

Job Description

We are currently recruiting for a Technical support engineer to join a busy and lively team based in Aylesbury. The Technical support engineer will provide 1st class technical support , handle customer calls and answer any queries via phone and email , logging tickets onto a portal providing application support to clients, also setting up new users accounts and resolving technical issues.

Skills and Experience:

* A minimum of 12 months experience
* Excellent customer service skills
* A basic understanding of IP telephony,VoIP and internet connectivity
* A good technical understanding
* A basic knowledge of networking
* Troubleshooting skills
* Excellent communication skills

This is a great opportunity for a Technical support engineer to join a fantastic organisation where you will continue to learn and develop new skills as part of a busy team with lots of opportunity to progress.

Salary upto 23k + bonus