Job: Support Technician

Job Title: Support Technician
Contract Type: Permanent
Location: Luton
Salary: £25000 - £28000 per annum
Start Date: ASAP
Contact Name: Jarrod Smith
Job Published: about 1 year ago

Job Description

Support Technician - Luton - Salary: £25000 - £28000

We have an exciting opportunity for a Support Technician to work for one of the UK’s market leading companies. As a Support Technician you will be part of a vibrant and cutting edge team providing effective and efficient IT solutions. The successful Support Technician will belong to a team which includes some of the most technically able individuals in the country. Its this, which when combined with a strong company ethos, results in one of the regions highest staff retention rates.

  • Provide 2nd line support to internal system
  • Ability to diagnose low level issues and escalate where necessary
  • Communicate with staff to indicate where improvements can be made
  • Troubleshoot issues efficiently and effectively 
  • Excellent communication
  • Understanding of ISO 9001
  • Excellent capabilities with Excel or SQL
  • Support the compliance of PCI/DSS standards
  • Experience with specific management tools
  • Energetic and passionate about tech
If this sounds like you then please do get in touch!