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Job: Support Consultant, Cambridge, Up to £35K DOE

Job Title: Support Consultant, Cambridge, Up to £35K DOE
Contract Type: Permanent
Location: Cambridge
Sector:
Salary: £25000 - £35000 per annum
Start Date: 2018-04-23
REF: AI/SCC/
Contact Name: Andy Imms
Job Published: 2 months ago

Job Description

Support Consultant, Cambridge, Up to £35K DOE

Support, Application, Software, SQL, Scripting, Consultancy, Web, Mobile, Automation, Technical Support, Software Support, Application Support…

We are currently working with a software solutions provider that is looking for a Support Consultant to join their team based from their Cambridge office.  This opportunity would suit somebody with experience providing customer support within a software consultancy or IT services provider.

You will work alongside customers to determine their problems and will use your knowledge of the software platform to investigate the issue.  You will be able to analyse data using SQL and have a good understanding of IT infrastructure to assess potential issues, working alongside internal teams to ensure quick resolution.  Using your outstanding customer service skills you will keep the customer informed with the status of the issue throughout the process.

Essential skills
  • Degree educated (minimum 2:1) in a maths, science or computing subject from a Russell Group University or equivalent
  • Ability to analyse data using SQL
  • 2+ years in a support role with an IT or software company
  • Scripting experience or exposure to programming languages
  • Motivation to deliver excellent levels of customer services
  • Outstanding level of verbal and written communication
If this position sounds like your ideal opportunity and you’re looking to work within an established and expanding solutions provider, please apply within to be considered for the role. 

Support, Application, Software, SQL, Scripting, Consultancy, Web, Mobile, Automation, Technical Support, Software Support, Application Support…

Support Consultant, Cambridge, Up to £35K DOE