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Job: Solutions Analyst (Avaya CS1K)

Job Title: Solutions Analyst (Avaya CS1K)
Contract Type: Contract
Location: Cardiff
Sector:
Salary: £350 - £450 per day
Start Date: 1st
REF: CardiffAVAYA
Contact Name: Michael Cormell
Job Published: 3 months ago

Job Description

Analyst, Avaya, CS1000, Blue, CS1K, CS2K, Nortel, CSK, CS-1000

I am currently looking for a Solutions Analyst to join a large client of ours on an initial 3 contract basis based in Cardiff.

Experience and Qualifications

Essential:
  • Experience with
    • Avaya CS1000 Session Manager and System Manager administration and maintenance
    • Avaya Call Pilot administration and maintenance
    • Avaya Aura Contact Centre 6:
  • Flexible approach to work in terms of out of hours activity being required at times at potentially any one of the clients other locations.
Desirable:
  • Experience or awareness of
  • We are looking for someone to design and deliver highly available, resilient, maintainable and scalable technical solutions, whilst meeting the overall requirements of the business.
    • Avaya Aura Experience Portal:
    • Session Manager and System Manager administration and maintenance
    • Verint Call Recording Platform
    • Outbound Diallers
    • Non Geographic Number Routing and Intelligent Call Routing Platforms
    • IP networking
If this is a position you feel you have the skill-set and experience for, please send me your most up to date CV and I shall be in touch.