I am currently looking for a Solutions Analyst to join a large client of ours on an initial 3 contract basis based in Cardiff.
Experience and Qualifications
- Experience with
- Avaya CS1000 Session Manager and System Manager administration and maintenance
- Avaya Call Pilot administration and maintenance
- Avaya Aura Contact Centre 6:
- Flexible approach to work in terms of out of hours activity being required at times at potentially any one of the clients other locations.
- Experience or awareness of
- We are looking for someone to design and deliver highly available, resilient, maintainable and scalable technical solutions, whilst meeting the overall requirements of the business.
- Avaya Aura Experience Portal:
- Session Manager and System Manager administration and maintenance
- Verint Call Recording Platform
- Outbound Diallers
- Non Geographic Number Routing and Intelligent Call Routing Platforms
- IP networking