I am currently recruiting for an Urgent Support Analyst to join a client based in Coventry, West Midlands on an initial 3 Month Contract.
As the Support Analyst you will be joining a team of Support Analyst's to provide 1st line support to approximately 5000 users.
Essential Skills Required
- Excellent customer support skills with strong technical support in Windows environment including desktops, laptops, printers, desktop software, applications and tools; building and configuring desktops and Windows operating system
- ITIL V3 Awareness
- Strong troubleshooting skills
- Ability to work on multiple priorities
- Experience working as a part of a team
- Some light travel required
- Degree in computer science preferred.
- A + certification or similar accredited technical certification.
- Related desktop and service desk experience