Job: Service Desk Analyst, 1st Line, ITIL v3

Job Title: Service Desk Analyst, 1st Line, ITIL v3
Contract Type: Contract
Location: Coventry
Salary: £10 - £15 per hour
Start Date: Immediate
REF: ServiceDeskSA-COV
Contact Name: Michael Cormell
Job Published: about 1 month ago

Job Description

Service Desk, 1st Line, Support Analyst, First Line Analyst, ITIL, Windows, Exchange, Active Directory

I am currently seeking a  Service Desk Analyst to join an FTSE-100 client of ours on a 3-6 month contract, based in Coventry. Our client is looking at paying between £10-15 per hour for this vacancy.

Essential Skills Required
  • Excellent customer support skills with strong technical support in Windows environment including desktops, laptops, printers, desktop software, applications and tools; building and configuring desktops and Windows operating system - supporting circa. 5,000 users.
  • Active Directory
  • Exchange
  • ITIL V3 Awareness
  • Exchange
  • Query management
  • Active Directory
  • Experience of working to SLA’s in high priority environments
If you feel this is a suitable role, please apply with your latest CV to be considered.