Service Desk Analyst, Windows 7/8.1/10, Active Directory, Citrix, Office 365, ITIL….
Great opportunity for an experienced support engineer to join a global media organisation based in Central London on a 3-month contract basis – the technical support engineer will part of a global service desk team of more than 10 engineers supporting 2000+ globally.
- 3-5 years within a technical support position
- Ideally, have 2 years experience within a service desk environment support global users
- Working knowledge of ITIL – problem, change, incident and configuration management
- Strong technical skills in a Microsoft environment – Windows Desktop 7 / 8 / Mac
- Office 365, Active Directory
- Professional certification are advantageous – MCP, MCITP, ITIL