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Job: Service Desk Manager MSP London £50K

Job Title: Service Desk Manager MSP London £50K
Contract Type: Permanent
Location: London
Sector:
Salary: £40000 - £50000 per annum
Start Date: ASAP
REF: DK/SDM
Contact Name: Danielle Keegan
Job Published: 7 months ago

Job Description

Service Desk Manager MSP London £50K

Service Desk Manager, Service Delivery, Managed Services…

A fast growing Managed Service Provider based in Central London is looking to hire a Service Desk Manager – this is a critical role within the business as they will be managing the 10-15 engineers (1st / 2nd line service desk / field engineer) as well as ensuring the services are being delivered effectively to clients.  

Experience Required:
  • Proven experience within a Service Desk / Helpdesk Manager 
  • Understand Service Delivery with clients 
  • Previous managed services experience is a must have
  • Extensive experience working within ITIL frameworks
  • Ability to motivate and manage a technical team  
  • ITIL Certified
If you have the above experience and want to play a critical role in the growth of a well establish IT Service Provider this could be an excellent opportunity for you.