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Job: Senior NOC Analyst – Slough - £30K +15% shift

Job Title: Senior NOC Analyst – Slough - £30K +15% shift
Contract Type: Permanent
Location: Slough
Sector:
Salary: £30000 per annum
Start Date: ASAP
REF: DK/seniornoc
Job Published: 4 days ago

Job Description

Senior NOC Analyst – Slough - £30K + 15% shift allowance

Senior NOC Analyst, 1st / 2nd Line Support, Remedy, Monitoring, P1 & P2 incidents, daily checks, alerts….

One of the UK’s fasted growing IT Service providers is now recruiting at their head office for a Senior NOC Engineer.  This candidate will support the Duty Manager and step in to assist with P1 issues when required.

This role will be part of a team working in a 24x7 service, offering infrastructure, monitoring and service desk cover.

This role requires 12 hour shifts across both days and nights (7am – 7pm, 7pm – 7am).This role will require the NOC Analysts to managing production server and test server environments, reviewing alerts and managing the incident management process (service request, incident and problem).

Essential Experience:
  • Experience within a 1st / 2nd line environment
  • Technical background within Microsoft products – MS Office, Windows OS, Active Directory
  • Experience managing P1 and P2 issues
  • Have the ability to liaise with customers and remain calm during high pressured situations  
  • Familiar with ticketing systems – Remedy would be preferred
  • Excellent attention to detail
If you feel you have the above experience and want to join a company who prides themselves on developing their employees and identifying their potential, this could be a great role for you.