Job: Senior Infrastructure Engineer

Job Title: Senior Infrastructure Engineer
Contract Type: Permanent
Location: Birmingham
Salary: £55000 - £60000 per annum, Benefits: Excellent benefits
Start Date: ASAP
Job Published: 11 days ago

Job Description

Senior Infrastructure Engineer

An opportunity has arisen for a Senior Infrastructure Engineer to join a Tech company based in Birmingham. My client has an excellent reputation for staff development and retention. They've recently won a large number of new customers and require a Senior Infrastructure Engineer to work with them and the existing portfolio.      

The ideal candidate will be self-motivated with a track record of working with a datacentre technology stack and an appreciation of technical support and Operations. Experience of working in a fast paced, dynamic environment with a can-do attitude and able to handle work with multiple customers and projects. Candidate must have experience of working in a large multi-client solution provider with a rapidly expanding customer base. Ability to Provide Technical guidance/leadership to 3rd/4th line engineers; leading by example at all times especially during major incidents. 



•             Minimum 5 years’ hands on experience supporting technical environments

•             An excellent understanding and practical knowledge within a number of the following technologies:

o             Microsoft server products (Windows 2003 to 2012 R2, Core to Datacentre)

o             Microsoft AD (Active Directory) and integrated elements/processes such as DNS, GPO, AD DS and RBAC.

o             DHCP Server (Microsoft)

o             SCCM including patch management, build image and application deployment

o             AV (Anti-Virus with key products being McAfee & Symantec)

o             Web Filtering (WebSense/Symantec/TMG/etc.)

o             Endpoint Encryption (Symantec)

o             Microsoft SharePoint

o             Server Hardware (HP/IBM/Dell/Cisco)

o             VMware / Hyper-V

•             Appropriate certifications or experience in core technology platforms

•             Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents

•             Excellent and demonstrable communication skills, both written and oral with strong presentation skills

•             Ability to use the Service Desk tool to manage incidents/changes/problems tickets

•             Experience of working in a multi-client solutions provider

•             Ability to work under pressure and to tight deadlines

•             Ability to manage conflict/challenges within a working environment.



        ITIL qualification or awareness of the ITIL processes

        Experience of working in a multi-client solutions provider