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Job: NOC Manager – Slough - £65K

Job Title: NOC Manager – Slough - £65K
Contract Type: Permanent
Location: Slough
Sector:
Salary: £60000 - £65000 per annum
Start Date: ASAP
REF: DK/nocmanager
Job Published: 1 day ago

Job Description

NOC Manager – Slough - £65K

Major incident management (MIM), 7x24x365, monitoring, alerting, ITIL….

One of the UK ’s fastest growing IT Service Providers are now recruiting for a brand position after a restructure of their Network Operations Centre – this is for a NOC Manager to manage 4 Major Incident Managers with an indirect team of 25+.  This role is responsible for delivering NOC and Major Incident management services for all of their customers.

This is a critical role within the leadership team and will be based on people, processes and tooling. As the NOC Manager, you will ensure the business is delivering a cost-effective 7x24x365 operational monitoring and incident management solution, ensuring as a team there is a clear direction to stay ahead of their competitors and also you will be expected to develop documentation and procedures across the team.

Essential Experience:
  • Previous experience implementing and operating a 24/7 NOC and major Incident Management service
  • Must have in-depth knowledge of next-generation monitoring and alerting tools
  • A successful track record defining and developing new processes and procedures
  • Strong communicator with the ability to communicate effectively with stakeholders across the business
If you have the above experience and want to play a critical role in the future developments of a NOC this could be a great next step for you.