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Job: Network Engineer, Birmingham

Job Title: Network Engineer, Birmingham
Contract Type: Permanent
Location: Birmingham
Sector:
Salary: £40000 - £60000 per annum
Start Date: 2018-07-02
REF: AI/NEBi/
Contact Name: Andy Imms
Job Published: 3 months ago

Job Description

Network Engineer, Birmingham

Cisco, Networks, Routing, Switching, Firewalls, Fire Walls, Project

We are currently working with a Birmingham based IT services company who are looking for a Network Engineer to join their team.

Key Responsibilities

  • As a senior engineer your predominant focus will be that of service improvement for our current customer base. Planning Designing and implementing internal projects ranging from major upgrades to full network health checks.
  • Deputise for the Network manager when required and take an active part in mentoring the less experienced network engineers.
  • Monitoring and maintaining switching infrastructure to agreed service levels
  • Performing Firewall Configuration, troubleshooting and Administration
  • Managing incidents and problems appropriately within agreed service levels
  • Creating and performing authorised changes to customer environments, attending CABs where necessary
  • Perform root cause analysis on reoccurring incidents
  • Assist engagement with projects to ensure design of technical solutions are in line with the requirements of the customer
  • Act as a technical escalation point for major incidents related to the service delivery from the datacentre and customer sites
  • Ensure technical documentation is completed and updated to professional standards
  • Contribute to the continuous improvement programmes of all technology platforms across the datacentre
  • Log calls with third party vendors (such as CISCO or Fortinet) and escalate when necessary
  • Contributing to delivering team performance
  • Attributes of Successful Candidate
  • Determined, can-do attitude
  • Ability to work on own as well as part of a team
  • Meticulous approach, effective written and oral communicator
  • Proven network management skills
  • Ability to work in a fast paced, deadline intensive environment
  • Excellent customer service and organisation skills
  • Professional and presentable at all times
  • The ideal candidate will be self-motivated with a track record of working with a datacentre technology stack and an appreciation of support and service transition. Experience of working in a fast paced, dynamic environment with a can-do attitude and able to handle work with multiple customers and projects. Candidate must have experience of working in a large multi-client solution provider with a rapidly expanding customer base.
  • Essential:
  • Skills
  • Skills Knowledge & Experience
  • Strong background with core network technologies in large-scale deployments
  • Minimum 5 years’ experience providing support to enterprise level clients
  • Good working knowledge and experience in a Cisco environment, Knowledge of Checkpoint Firewalls, Demonstrates excellent troubleshooting skills, Intruder Detection Systems, LAN & WAN, Routing Protocols, eg OSPF.
  • Appropriate certifications in core technology platforms (CISCO, HP, Fortinet, Checkpoint)
  • Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents
  • Ability to work under pressure and to tight deadlines
  • Strong background with core network, compute and storage technologies in large-scale deployments
  • Desirable:
  • B.S. degree in Computer Science, Software Engineering, MIS or equivalent preferred
  • Experience of enterprise grade CISCO and Fortinet environments including design, troubleshooting and support.
  • ITIL qualification or awareness of the ITIL processes

If you have the required experience and you would like to find out more about this position please apply within to be considered for the role.

Cisco, Networks, Routing, Switching, Firewalls, Fire Walls, Project

Network Engineer, Birmingham