Support Analyst, Application Support, Junior Support Engineer…
Great opening for a junior engineer to join a leading software company based in Bristol on a 6 month contract to work as an Application Support Analyst. This role will give an engineer with circa 12 months commercial experience a rare chance to develop skills within an Application Support position and to gain commercial experience with enterprise software.
The successful candidate must have excellent communication and attitude to work as well as having 6-12 months experience in a support position.
- Previous experience within a customer support / helpdesk or technical support position previously
- Ability to log tickets using a ticketing system and problem solve via logical methods according to best practices
- Ability to engage with clients and customers
- Great analytical and problem solving skills
- Understanding of SQL would be great