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Job: IT Support Engineer

Job Title: IT Support Engineer
Contract Type: Permanent
Location: Lichfield
Sector:
Salary: £20000 - £22000 per annum
Start Date: ASAP
REF: Aug1
Contact Name: Kerry Heath
Job Published: 2 months ago

Job Description

We are currently recruiting for a brand new position working for a fantastic organisation as an IT Support Engineer. In this role you will be the main contact for end users  , this will include installation,configuration and maintenance of systems whilst also resolving any issues whilst working to SLA's. The IT Support Engineer will ensure that all incidents are logged  and will also be involved in setting up and sometimes changes of IT equipment. Providing support to important clients customer relationships and communication skills are of high importance.

Skills and Experience:

* A minimum of 2 years in an IT Support or help desk role
* A good knowledge of windows desktop and server systems
* A good knowledge of laptops, mobiles and PCs (hardware)
* A good understanding of Active Directory and Exchange
* Experience of setting up end users - IT and telephony systems
* Experience of incident management - logging all incidents
* Excellent customer and communication skills

This is a great opportunity to join a busy team as an IT support Engineer where you will add value but also have every opportunity to learn and develop your skills further.

Salary 22k + bonus + benefits