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Job: IT Support Analyst, Legal, London, £30K DOE

Job Title: IT Support Analyst, Legal, London, £30K DOE
Contract Type: Permanent
Location: London
Sector:
Salary: £28000 - £32000 per annum
Start Date: 2018-06-25
REF: AI/ITSAL/II
Contact Name: Andy Imms
Job Published: 3 months ago

Job Description

IT Support Analyst, Legal, London, £28-32K DOE

IT Support, Service Desk, Helpdesk, Help Desk, Hardware, Software, Mobile, Legal, Professional Services, Exchange, Mimecast, ITIL, Network, Server…

We are currently recruiting for an IT Support Analyst to join a national law firm, based from their London Office.  This role will be providing support to internal users both through a service desk and through desk side support.

The successful applicant will join the team providing first line support across all areas of ICT, with elements of second line duties when required.  You will be providing telephone based and face to face support to internal users so it is important that you have great communication skills and a strong customer service ethic.

You will have experience providing support for Microsoft Outlook and Exchange and ideally have a good understanding of email archive solutions such as Mimecast.  In addition to desktop support, you will be expected to have working knowledge of supporting issues with networks, servers, security and telephony systems.

Role requirements:
  • Experience of Microsoft operating systems up to Windows 10
  • Experience of Outlook and Exchange
  • Networking knowledge – understanding of TCP/IP
  • Experience working in legal or another professional services environment
  • Bachelor’s degree or equivalent
  • Outstanding written and verbal communication skills
  • Strong interpersonal skills
If you have the required experience and you would like to find out more about this position please apply within.

IT Support, Service Desk, Helpdesk, Help Desk, Hardware, Software, Mobile, Legal, Professional Services, Exchange, Mimecast, ITIL, Network, Server…

IT Support Analyst, Legal, London, £28-32K DOE