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Job: Hosting and Storage Manager

Job Title: Hosting and Storage Manager
Contract Type: Permanent
Location: Birmingham
Sector:
Salary: £45000 - £55000 per annum
Start Date: 2017-03-08
REF: HSM
Contact Name: Jamarl Clarke
Job Published: 4 months ago

Job Description

This is an opportunity for a Hosting and Storage Manager to work for my client in the Birmingham area.  You will be responsible for the day-to-day operational management and leadership of the Hosting and Storage Support Team. My client is a globally renowned organisation, who is currently going through an expansion period. If successful you will be given the chance to strengthen and increase your skill set, whilst enjoying career progression in a financially secure environment.

 

The Role:

You will be required to ensure that the engineering teams provide high quality, systematic technical support activities to both my client’s project demands and also the day-to-day support of the systems.

Responsibilities:
  • Maintain a forward schedule of Project demand for the team, participating and supporting Project and Portfolio planning activities.
  • Support the Head of Hosting & Storage in the preparation of budgets and forecasts.
  • Maintain and track a record of all team costs, reporting as necessary to support wider financial processes.
  • Maintain the operational governance and management controls for the team, including running weekly team meetings and reporting to systematically review performance and service exceptions.
  • Provide team leadership and direction for engineering activities across the H&S Support team.
  • Coordinate and oversee technical activities and teams to respond to major incidents.
Person:
  • Experience in multiple technology disciplines from junior to senior levels.
  • Experience within a mature Shared Service or Commercial IT Services operation.
  • Experience of participating in complex technical change initiatives.
  • Ability to drive change and influence through building strong relationships and having a solid commercial awareness.
  • Experience of using Project Management, Time Recording and Service Management Toolsets (e.g. ServiceNow, Remedy, LANDesk, WorkFront, etc).