Job: Helpdesk Coordinator

Job Title: Helpdesk Coordinator
Contract Type: Permanent
Location: Worcester
Salary: £20000 - £25000 per annum, Benefits: Excellent Benefits & Development
Start Date: ASAP
REF: helco
Contact Name: Jarrod Smith
Job Published: about 1 year ago

Job Description

Helpdesk Coordinator - Worcestershire - Salary: £20000 - £25000

We have an exciting opportunity for a Helpdesk Coordinator  to work for one of the UK’s market leading companies. As a Helpdesk Coordinator you will be part of a vibrant and cutting edge team providing effective and efficient IT solutions. The successful Helpdesk Coordinator  will belong to a team which includes some of the most technically able individuals in the country. Its this, which when combined with a strong company ethos, results in one of the regions highest staff retention rates.

  • Provide 1st line support for internal staff
  • Ability to diagnose low level issues and escalate where necessary
  • Communicate with staff to indicate where improvements can be made
  • Troubleshoot issues efficiently and effectively 
  • Excellent communication
  • Excellent capabilities with Excel or SQL
  • Experience with specific management tools
  • Energetic and passionate about tech

If this sounds like you then please do get in touch!