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Job: Helpdesk Analyst (1st/2nd line)

Job Title: Helpdesk Analyst (1st/2nd line)
Contract Type: Permanent
Location: London
Sector:
Salary: £23000 - £25000 per annum
Start Date: 2017-02-21
REF: KH25
Contact Name: Kerry Heath
Job Published: about 1 month ago

Job Description

We are currently recruiting for a brand new position for a Helpdesk Analyst to be based in London. The Helpdesk support analyst will be technically competent with the ability to liaise with high level clients and able to work in a fast paced environment. The Support Analyst will provide 1st and 2nd line support in a service desk environment to clients resolving any issues by telephone,email and remote support.

Skills and Experience

* A minimum of 2 years 1st and 2nd line support experience
* A good knowledge of Microsoft server,Active Directory, Office 365 and Microsoft exchange
* A knowledge of tape and online backup utilities
* Experience of file servers and distribution lists
* Experience in a fast paced help desk environment
* Excellent customer and communication skills

This is an excellent opportunity for a Helpdesk Analyst to join a busy team where you will experience different environments and be exposed to various technologies giving you great career development with the opportunity to progress.

Salary up to 25k + benefits