Job: Head of Development

Job Title: Head of Development
Contract Type: Permanent
Location: Nottingham
Salary: £50000 - £65000 per annum
Start Date: ASAP
REF: MRAG: 3055
Contact Name: Amy Gosal
Job Published: about 1 year ago

Job Description

Head of Development & Support

Location: Nottingham
Salary: £50,000 - £65,000 per annum, plus excellent benefits including car allowance, bonus & pension

My client is a market-leading information services company. They are currently in the process of growing their product suite, and merging two of their projects into one. They are now looking for a Head of Development to look after their globally distributed teams, and the day to day running of the product suite. 

The role
This position will see you managing 3 teams based across 3 global locations. The teams are responsible for the 3rd & 4th line support for the product suite, where they look directly at the coding within the platform to identify problems, and suggest fixes - rather than being responsible soley for an application within the product. 

This position will see you responsible for developing & managing organisation structure, metrics & processes to provide 3rd & 4th line support across the client-base covering a number of different time zones. You will then be responsible for standardising these processes & metrics across the range of products, and support teams. This role will also see you acting as the main support interface & escalation point for the delivery teams. 

Essential skills
- A programming background, and the ability to understand the code within an enterprise-sized product
- Proven people management experience - managing teams across various time-zones
- Significant experience in technology support & management
- Experience working with enterprise software systems in a complex matrix environment
- ITIL awareness
- Operationally focused
- Strong leadership experience 
- Experience across hardware, software and applications in enterprise environments

Apply now for immediate consideration

Head of Development & Support