Job: Provisioning Engineer (Cloud and Devops)

Job Title: Provisioning Engineer (Cloud and Devops)
Contract Type: Permanent
Location: Oxford
Salary: £65000 - £70000 per annum, Benefits: plus excellent benefits
Start Date: ASAP
REF: DevopsOxford2
Contact Name: Adam Straker
Job Published: 3 months ago

Job Description

Provisioning Engineer (Cloud and Devops)

We are currently recruiting for a Provisioning Engineer (Cloud and Devops) to join market leading company based in Oxford. In return for your services you will have the opportunity to work for a company that can offer you career progression and the chance to work with the latest and most cutting edge technologies.

As a Tools Provisioning Engineer, based in our Oxford office, you will join a team of sysadmins and engineers and execute against a global strategy to deliver a L1/L2 support function that drives increased application and infrastructure availability to the business and 3rd party suppliers. 

Some of the Key Accountabilities Include:
  • Managing a queue of requests from Technology Operations and Development teams
  • Working to SLA and OLA measures to ensure the best possible response to stakeholder requests
  • Creation of AWS (Cloud) accounts, in line with agreed TIO and Elsevier standards
  • Provisioning access to standard enterprise systems and tools (maintenance and removal of access in line with leavers requests)
    • Working closely with Tool Vendors to effectively manage licensing, and costs.

You will also bring:
  • In-depth understanding of Infrastructure, ideally Amazon Web Services, and/or at least one of the following - Linux, Solaris, Wintel, and Storage & backup technologies
  • Good knowledge of monitoring tools and technologies
  • Practical Experience with Cloud technologies
  • Broad experience in a technical support, ideally hosting in the Cloud, and on premise, or similar role
  • Extensive and demonstrable experience of Incident and Problem Management, with an understanding of other ITIL processes, applied across multi-platform technologies