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Job: 3rd Line Support Engineer

Job Title: 3rd Line Support Engineer
Contract Type: Permanent
Location: Coventry
Sector:
Salary: £30000 - £33000 per annum
Start Date: ASAP
REF: DE
Job Published: 39 minutes ago

Job Description

3rd Line Support Engineer


We currently have an urgent requirement for a 3rd Line Support Engineer to join a market leading company based in Coventry. This is an ideal position for somone looking to work in a varied role for a company that prides itself on its positive company culture. 

Technical experience
    • Provide day to day management of all aspects of the Business applications  as well as project manage  desktop technologies upgrades (mobile devices, Windows OS, PC’s, Laptops, printers, Citrix, Microsoft Office,  Active Directory, etc)
    • Provides technical support including troubleshooting, diagnosing and resolving complex hardware / software issues and outages elevated from the Service Desk team.
    • Lead responses to incidents and change, involving co-ordinating activities with other members of the department, customers and external parties (relating to Windows Server 2008-2016, Exchange Server 2010, Cisco networks, Firewalls, VMWare ESXI 5.5, Active Directory, Citrix XenApp 6.5, Windows 10, backups, Office 365, Excel, Remote Access.