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Job: Customer Service Support

Job Title: Customer Service Support
Contract Type: Permanent
Location: Aylesbury
Sector:
Salary: £18000 - £20000 per annum
Start Date: 2018-01-11
REF: CSR1
Contact Name: Kerry Heath
Job Published: 5 months ago

Job Description

We are currently recruiting for a Customer Service support role based in Aylesbury. As a Customer Service representative you will provide excellent customer service and support to customers answering any incoming calls that come through to the support department and logging any customer requests through a ticketing system. This is a varied role where you will be involved in a number of tasks and some lower level technical support.

Skills and Experience:

* Experience in a Customer support environment
* Experience of handling incoming customer service calls
* The ability to remain calm when dealing with a difficult issue/customer
* The ability to prioritise issues
* The ability to work under pressure
* Excellent communication skills
* A knowledge of Microsoft office products
* An interest in Technical issues and technology

This is a fantastic opportunity for applicants with a strong customer service background to join a company where you will become an integral part of the team working in a great environment. There is also the opportunity to develop your technical knowledge and progress your career.

Salary 18-20k depending on experience