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Job: Global Training Manager - CRM £50K - £70K

Job Title: Global Training Manager - CRM £50K - £70K
Contract Type: Permanent
Location: London
Sector:
Salary: £50000 - £70000 per annum
Start Date: ASAP
REF: DK/CRM
Contact Name: Danielle Keegan
Job Published: 3 months ago

Job Description

Global Training Manager - CRM  £50K - £70K 

Global CRM Training Manager, Siebel CRM, Oracle Cloud Suite, Oracle Sales Cloud, Eloqua, Oracle Business Intelligence…

One of London’s fasted growing events business’ are looking to hire a Global CRM Training Manager to assist in a CRM replacement project for more than 100 users globally. The primary focus on the role will be to development a change management and training strategy, promote change, deliver training (classroom and remotely) and create training material.

Responsibilities within the role:
  • Design a communication strategy for all levels of the organization
  • Conduct end user testing pre roll out
  • Create training material (classroom, remotely, self-learning and guides for further training)
  • Work closely with the development team to address improving areas and handle feedback from users
  • Travel to global offices for classroom training
Experience Required:
  • Proven experience implementing CRM projects for global businesses (3 years +)
  • Heavy involvement in end user training with CRM systems
  • Confident, enthusiastic and importing presenting and instructor
  • Excellent communication skills
  • Specific Siebel / Oracle Cloud Suite would be a real advantage.
If you want to play a critical part in the rollout and on-going training of a brand new CRM system across a global business this could be a great role for you.