Job: Community and Social Media Manager

Job Title: Community and Social Media Manager
Contract Type: Permanent
Location: Coventry
Salary: £30000 - £35000 per annum
Start Date: ASAP
REF: CommMan
Contact Name: Adam Straker
Job Published: 6 months ago

Job Description

Community and Social Media Manager

We are currently recruiting for a Community and Social Media Manager to join a FinTech company in Coventry. Based within walking distance from Coventry station the Community and Social Media Manager will be responsible for launching and managing their social media accounts.

It is an exciting time for our business at the moment and we are looking for an experienced Community Manager to join our team and help mould our business within the social media community. Our social media presence will alter the tide of our business and we need an astute person with excellent communication and rapid response skills, who is well versed in the use of all social media platforms. You will also need to be customer focussed and strategically focussed with a good understanding of marketing, planning and campaign execution. This is an amazing opportunity for someone who has a passion for technology and would enjoy shaping the evolution of this role as our company grows.


Skills and experience
  • Previous work experience as a Community Manager or similar role
  • Aptitude for tracking relevant community metrics (e.g. repeat visits or inquiries)
  • Excellent written and verbal communication skills
  • Strong working knowledge of social media uses for management of brands
  • Knack for seeing and staying ahead of trends
  • Analytical skills to interpret web traffic and online engagement metrics
  • Own personal presence on social media channels (Twitter, blog, etc.)
  • Knowledge of how to post content across Twitter, LinkedIn, Instagram, Pinterest and YouTube
  • Understanding of how to use analytical programmes such as Google Analytics
  • Understanding of varying the tone of voice of a brand/business

Main Duties & Responsibilities
  • Have a full understanding of the business, its products and services and drive the company strategy and goals
  • Keep up to date with industry trends and advancements
  • Be the public face of the company
  • Build and manage our social media community
  • Develop strategies to maintain social media community
  • Monitor community to promote the company
  • Provide regular status reports on marketing statistics
  • Provide Q&A service for social media community
  • Formulate FAQ’s for self help support