Job: Business Analyst - SIAM, ITIL, Scrum

Job Title: Business Analyst - SIAM, ITIL, Scrum
Contract Type: Contract
Location: London
Salary: £350 - £425 per day, Benefits: Role has been deemed Outside IR35
Start Date: Immediate
Contact Name: Anil Najran
Job Published: 11 months ago

Job Description

Business Analyst, ITIL, SIAM, Service Transition, Government, SC Cleared,

THIS ROLE HAS BEEN DEEMED OUTSIDE IR35, so you can operate normally via Limited Company. 

The client will slowly be transitioning into their Croydon office, the role will initially will be split between London and Croydon then predominately in Croydon. 

Clearance: SC Clearance

SC clearance is essential for this opportunity. All applicants must either have current SC clearance or be able to obtain it.
Due to the urgent start date for this vacancy candidates who hold current SC clearance or who have held it in the past will have a distinct advantage.

Key Responsibilities

  • Works with service teams to elicit high-level requirements and capture business needs
  • Clearly articulates and documents business requirements
  • Assesses the risks of various solutions and prioritizes competing business demands
  • Manages ongoing relationship with business partner to drive satisfaction with IT
  • Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions
  • Obtains key inputs from enterprise architecture teams and identifies solution interdependencies
  • Engages with knowledge workers to incorporate usability and user interface needs when designing systems
  • Proactively resolves customer satisfaction issues
  • Negotiates contracts, manages relationships, and monitors vendor performance against SLAs

Skills and Experience 
  • Understanding of SIAM or ITIL
  • Broad IT domain experience in three or more of the following areas IT areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support
  • Demonstrated ability to communicate in both verbal and written communication
  • Demonstrated analytical skills
  • Basic understanding of information technology and business concepts
  • Familiarity with general business functions
  • Problem solving and strong communication skills .
  • Understanding the role of the service based environment and the application .
  • Scrum Master or understanding will be desirable

Business Analyst, ITIL, SIAM, Service Transition, Government, SC Cleared,