We currently have an urgent role for a Solutions Analyst (Telephony) on a contract basis.
The role will be for 3 months and will be to start from June 1st or before if possible.
Experience and Qualifications
- Experience with
- Avaya CS1000 Session Manager and System Manager administration and maintenance
- Avaya Call Pilot administration and maintenance
- Avaya Aura Contact Centre 6:
- Flexible approach to work in terms of out of hours activity being required at times at potentially any one of the clients other locations.
- Experience or awareness of
- Avaya Aura Experience Portal:
- Session Manager and System Manager administration and maintenance
- Verint Call Recording Platform
- Outbound Diallers
- Non Geographic Number Routing and Intelligent Call Routing Platforms
- IP networking
To design and deliver highly available, resilient, maintainable and scalable technical solutions for the client whilst meeting the overall requirements of the business.
If this is a position you feel you have the skill-set and experience for, please send me your most up to date CV and I shall be in touch.