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Job: Application Support ITIL London £30K

Job Title: Application Support ITIL London £30K
Contract Type: Permanent
Location: London
Sector:
Salary: £30000 per annum
Start Date: ASAP
REF: DK/appsupport
Contact Name: Danielle Keegan
Job Published: 4 months ago

Job Description

Application Support, London, £30K

Application Support, UAT, Ticketing, off-shore, support, helpdesk, bespoke, ITIL, 

A global marketing and communications organisation are seeking an Application Support Analyst to join their rapidly expanding team. This award winning client of mine is very well known in their dynamic and entrepreneurial environment as well as offering heaps of career progression. The successful candidate will be working hand in hand with the Head of Application and have a good understanding of managing and maintaining bespoke applications as well as working with off-shore teams.

Essential skills:
  • 2 years hands on experience in assisting application support helpdesk
  • Familiar with change requests and the appropriate method to deal with these- UAT
  • Competent in working with off-shore teams and third party vendors
  • Understanding ticketing systems and how to escalate issues
  • Outstanding communication and team player
Advantageous:
  • ITIL and Prince 2 certified