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Job: Application Support Analyst, London, £25K

Job Title: Application Support Analyst, London, £25K
Contract Type: Permanent
Location: London
Sector:
Salary: £23000 - £28000 per annum
Start Date: 2017-03-17
REF: AI/ASA/
Contact Name: Andy Imms
Job Published: 3 months ago

Job Description

Application Support Analyst, London, £25K

SaaS, E-Commerce, Ecommerce, HTML, CSS, Retail, PaaS, Marketing, Merchandising, Online, Database, Software, Support…

We are currently working with a rapidly expanding international ecommerce company that have an opportunity for somebody to join their Client Services team.  This is a great opportunity for an Application Support Analyst to join a rapidly growing international SaaS business.  Providing an online merchandising platform for leading retailers, they are currently going through a phase of rapid growth. 

The successful Application Support Analyst will be responsible for remotely supporting bespoke web-based applications as part of a team of analysts. Liaising with the technical and project management teams, you will be required to troubleshoot issues and provide feedback to stakeholders. A basic understanding of code is desirable, although candidates do not need to be able to write code and academic exposure to web development is sufficient. 

Required skills:
  • Excellent communication skills (both written and verbal)
  • Bachelor’s degree
  • Experience in a support role (ideally application support)
  • Some knowledge of HTML, CSS and XML or similar
  • Ability to cope under pressure
SaaS, E-Commerce, Ecommerce, HTML, CSS, Retail, PaaS, Marketing, Merchandising, Online, Database, Software, Support…

Application Support Analyst, London, £25K