Job: Account Manager (IT)

Job Title: Account Manager (IT)
Contract Type: Permanent
Location: Egham
Salary: £25000 - £35000 per annum, Benefits: + commission
Start Date: 2018-06-25
Contact Name: Andy Imms
Job Published: 3 months ago

Job Description

Account Manager, IT, Infrastructure, MSP, Egham/Field based, £25-35K base 

Account Management, Customer Care, Customer Service, IT, MSP, Software, CRM, Managed Services…

We are currently working with an international IT managed services provider who has an opportunity for an Account Manager to join their Egham based team.  This is a great opportunity for a customer focused Account Manager with experience in the IT industry that is looking to join a company with considerable growth plans over the next 18 months.

The successful applicant will be a degree educated, enthusiastic professional with a strong focus on customer care.  You will be ambitious and looking for an opportunity to grow and develop your career.  With a strong work ethic and attention to detail you will work with existing clients to provide customer support whilst looking for opportunities to nurture and grow the customer.

Key responsibilities:
  • Regularly meeting with key customers, ensuring outstanding customer service throughout
  • Keeping clients updated with regular reviews of the account
  • Embody enthusiasm about the business throughout all customer interactions
  • Liaising with senior managers to identify new potential opportunities
  • Have a strong understanding about the products and services available and how these can add benefit to the customer
  • Keep an accurate record of all customer interactions through the company CRM system
  • Take responsibility for personal development and striving to meet set targets
  • Proactive, customer focused personality
  • Degree educated (IT or technical discipline preferred)
  • At least three years’ experience of account management or client/customer services
  • Outstanding verbal and written communication skills
  • Desire to work in a fast paced, target driven environment
If you tick these boxes and are looking to work for an expanding IT organisation, please apply within.

Account Management, Customer Care, Customer Service, IT, MSP, Software, CRM, Managed Services…

Account Management / Client Services, IT, Infrastructure, MSP, Egham/Field based, £25-35K base