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Job: 1st Line Support - Service Desk, Helpdesk

Job Title: 1st Line Support - Service Desk, Helpdesk
Contract Type: Contract
Location: Coventry
Sector:
Salary: £10 - £16 per hour
Start Date: ASAP
REF: 1stline cov
Contact Name: Emma Mayfield
Job Published: 3 months ago

Job Description

1st line support, 1st line, 2nd line, service desk analyst, help desk, first line, support, junior, support analyst, technical


As the Support Analyst you will be joining a team of Service Desk Analyst's to provide first line support to approximately 5000 users.

Essential Skills Required
  • Excellent customer support skills with strong technical support in Windows environment including desktops, laptops, printers, desktop software, applications and tools; building and configuring desktops and Windows operating system
  • Active Directory
  • Exchange
  • ITIL V3 Awareness
  • Exchange
  • Query management
  • Active Directory
  • Experience of working to SLA’s in high priority environments
 
If you are interested and looking for a new contract position - then please do forward me a copy of your most recent CV.


Look forward to hearing from you.