Application Support Analyst (SQL) - Central London

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2019-02-15 11:26:031970-01-01Monarch IT
Job TypePermanent
AreaLondon, UKLondon
SectorInfrastructure & Cloud
Salary£30000 - £40000 per annum
Start DateASAP
Job RefAAAppSup1502

Application Support Analyst (SQL) - Central London

Fantastic opportunity to join a global technology / provider of software as a service products as they expand in 2019 as an Application Support Analyst!  

Based in central London, minutes from Moor Street, you'll join a successful team in supporting SaaS software platforms, working closely with Blue Chip FinTech clients to resolve service desk incidents in a timely manner. Excellent communication and customer service skills are a must.

Ideally you'll have worked hands on with SQL in the past and also have some exposure to Linux / Unix / Redhat based systems in an Application Support environment. 

Some previous work with ticket based support systems would also be useful. Application Support is conducted by phone and remotely.

Skills Required:

  • Proven Application Support Analyst experience to 2nd or 3rd line 
  • Experience with Unix / Linux / Redhat (or similar) systems and working knowledge of SQL
  • Ideally some knowledge of ticket based support systems and experience providing remote / telephone / email based support. 
  • Excellent communication skills! 

Get in touch now to find out more and discuss further! 

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