Network Engineer

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2018-10-29 09:49:071970-01-01Monarch IT
Job TypePermanent
AreaWest Midlands, UKSolihull
SectorInformation Security
Salary£35000 - £41000 per annum
Start DateASAP
Job RefNE

Network Engineer


£35,000 - £41,000 – added benefits include 25 days holiday, 8% pension fund contribution                                                       and a potential 10% bonus.


Network Engineer

An exciting opportunity has just arisen for a Network Engineer to work for a market leading facilities services organisation.

This role represents the opportunity to become part of a forward thinking dynamic organisation. The role is suited to individuals with telephony experience using Avaya or Mitel.

This opportunity presents a chance to become part of a market leading organisation that prides itself on its high standards of service. The organisation also, offers fantastic career development opportunities. This role comes with a fantastic benefits package that includes 25 days holiday, 8% pension fund contribution and potential for a 10% bonus.

Key Responsibilities

  • Resident network technical expert
  • Daily operational support and administration activities
  • Network technical lead on strategic IT projects
  • Key network and telecoms technical lead during “major” incidents
  • Shaping an IT service delivery strategy from a technical perspective
  • Supporting the IT Service Delivery Managers in achieving the account goals and meeting the contractual obligations
  • Liaising extensively with external or internal clients to map network requirements
  • Mapping and documenting interfaces between legacy and new systems;
  • Understanding Network solutions, appliances, software and development lifecycles
  • Identifying options for potential solutions and assessing them for both technical and business suitability
  • Conducting requirements analysis and preparing specific proposals for modified or replacement systems
  • Developing solutions and related products
  • Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction;
  • Ensuring that budgets are adhered to and deadlines met
  • Drawing up, supervising and documenting testing schedule for complete systems
  • Overseeing implementation of a new networks and systems
  • Planning and working flexibly to deadlines
  • Supporting users on change control and system updates, keeping up to date with technical and industry developments.
Key Skills/Experience
  • Minimum CCNA Certification
  • Extensive Cisco network installation, configuration and maintenance experience
  • Provide technical network installations and testing according to design documentation and project planning
  • Diagnose faults with customer networks and rectifying within the agreed SLAs
  • Monitor and maintain the internal IT networks, systems and perimeters
  • Access list / firewall administration
  • Demonstrate Health and Safety awareness ensuring a safe working environment at all times
  • Experienced as the technical point of escalation for incidents
  • Experience of maintaining services in-line with SLA’s
  • Providing technical advice in a consulting capacity to both the customer and colleagues
  • Investigating and documenting technologies and solutions that may benefit the IT and Telecommunications estate and the customer’s business
  • Creating, improving and following documented processes and procedures, including local & corporate, and operating in line with BSI and ITIL frameworks
  • Strong technical document authoring and reviewing
  • Writing technical proposals and reports
  • Excellent customer focus and service-orientated
  • Strong communicator both written and verbal
  • Professional and courteous customer-facing manner
  • Friendly and approachable
  • An eye for technical detail and a “completer/finisher”
  • Methodical and self-disciplined
  • Flexibility and a willingness to learn new skills
  • Actively participate within the GNS team to assist in achieving its goals

If this job appeals to you then contact me ASAP.

Agency - Monarch IT

Contact – Liam Colesby

Telephone – 0121 237 3357



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