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Service Desk (VOIP), High Wycombe, £20-30K

Service Desk Engineer (VOIP), High Wycombe, £20-30K

Service Desk, Helpdesk, Help Desk, 1st Line, 2nd Line, Support, VoIP, UC, Unified Communications, Switching, Routing, TCP/IP, Networking, LAN, WAN, Mitel…

Great opportunity for an enthusiastic and passionate Service Desk Engineer to join a growing telecoms company based in High Wycombe.  The successful candidate will be part of a busy technical team and working alongside some of the best technical engineers in the area.

The successful applicant will be part of the team that are the first point of contact for VOIP related enquiries. 

There are a number of positions available so this would suit somebody with a strong customer service ethic looking to get into IT and telecoms support.  Alternatively you may have previous experience ina similar role and have relevant skills to bring to the department.  

The salary range is £20K-30K dependent on experience although previous relevant experience is essential to be considered for the upper end of this scale.  Experience supporting VOIP technologies (Mitel, Avaya, Cisco) would strengthen your application. 

Skills required:
  • Experience within a technical support role supporting VoIP / UC or a customer service background with a passion for technology
  • Excellent verbal and written communication skills
  • Strong customer service ethic
  • Contagious enthusiasm.  This role is the first point of contact for all customers so you must sound professional, enthusiastic and helpful from the moment you pick up the call.
  • Knowledge of networking and IP protocols
  • Mitel MCA/MCP qualification (or level of experience), similar vendors would also be considered
  • Enthusiastic and eager mentality
If you have the above experience and characteristics and want to join a leading telecoms company then please apply within.

Service Desk, Helpdesk, Help Desk, 1st Line, 2nd Line, Support, VoIP, UC, Unified Communications, Switching, Routing, TCP/IP, Networking, LAN, WAN, Mitel…

Service Desk Engineer (VOIP), High Wycombe, £20-30K


 


Sector:
Infrastructure & PC Support
Location:
High Wycombe
Job type:
Permanent
Salary:
£20000 - £30000 per annum
CONSULTANT:

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