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SCOM/SCCM 3rd Line Engineer

We have a new exciting opportunity for a SCOM / SCCM 3rd Line Engineer within an ever expanding business. This is a fantastic opportunity for the right candidate to work for a leading IT company that can offer excellent career progression opportunities. The Monitoring Engineer will be responsible for the design, implementation, maintenance and repair of an organisation and it’s customers monitoring, alerting, reporting and patching technologies

Responsibilities:
  • Provide analytical, performance, availability and trending report for internal and customers to use on a daily, weekly and monthly basis
  • Ensure alerting noise is managed in a controllable manner
  • Transitioning and on boarding of new customers, and existing customers and platform infrastructures
  • Assist in trouble shooting issues that impact on monitoring noise
Skills, Knowledge & Experience:
  • Experience in a similar SCOM or SCCM role
  • Working in a Data Centre environment (Working in multi-layed, multi-vendor environments, cross platform)
  • Knowledge and use of helpdesk management software
  • An extensive understanding of Service Level Agreements and their application
  • Contract application knowledge based on business deliverables
Strong service attitude; builds lasting customer relationships, strives for efficiency and effectiveness
Sector:
Field Engineering
Location:
Birmingham
Job type:
Permanent
Salary:
£45000 - £50000 per annum
CONSULTANT:

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