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Network Engineer

Network Engineer | Permanent | Birmingham

Cisco | Telecommunications | Network Operations | LAN | WAN | Firewalls

Network Engineer is required for one of my clients based in Birmingham for their Network Operations Centre. This is a superb opportunity to join a rapidly growing service provider specialising in Internet Services and Telecommunications. The successful applicant will gain excellent learning, development and realistic career prospects!

Key Responsibilities:
  • Provide 3rd level technical support within the NOC supporting our LAN / WAN managed services
  • Provide technical support to help diagnose, troubleshoot and resolve escalated issues relating to switching, routing, security, Wireless and other various network-related issues
  • Resolve network outages, misconfiguration's, and complex networking issues on customers' devices within contracted SLAs
  • Carry out complex moves, adds and changes within the agreed timelines with the customer
  • Pro-actively monitor customer networks via the internal monitoring system, investigating troubleshooting and resolving issues
  • Manage vendor TAC escalations for complex issues and proactively manage through to resolution
  • Maintain and update the fault management systems throughout the Incident life cycle

Key Skills:

  • Must have experience of working in a 2nd / 3rd line role providing technical network support
  • Hands on experience of LAN / WAN technologies
  • Knowledge of Layer 2 / Layer 3 network protocols
  • Experience of configuring / troubleshooting Firewall devices
  • Any experience of configuring / managing IPS/IDS would be advantageous
  • Knowledge of security protocols including: VPNs, IPSEC, AAA, SSL, TLS, SSH etc. would be beneficial
  • Knowledge / experience of WLAN technologies
  • Must hold a current / valid CCNP level accreditation and be able to demonstrate technical knowledge to that level (highly desirable)
If you are interested in this position please send me your most up to date CV to or simply call me on my direct dial 0121 237 3215.

Here at Monarch we offer generous referral fees so if you know someone who would be interested please do not hesitate to forward the details.

Network Engineer | Permanent | Birmingham
Infrastructure & PC Support, Network Management, Network Architecture, 2nd/3rd Line Support, CCNA/CCNP/CCIE, NOC/ISP Support, Field Engineering, Systems Engineering, Networking & Telecoms
Job type:
£35000 - £40000 per annum

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