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Infrastructure Operations Engineer

This vacancy has now expired.
Infrastructure Operation Engineer, Infrastructure Manager Second Line, Third Line, SQL, Web, CRM, Finance, ITIL, Azure, 

This large scale operations strategy part of an IT government change is forming part of a wide spread operational development programme. An Infrastructure Operations Manager with strong second and third line skills is required to carry out IT installation and maintenance.  

What the Infrastructure Operations Engineer will work on             
  • Provide 2nd and third line operational support in both Applications and Infrastructure.
  • Meet SLA's
  • Provide excellent customer service
  • Excellent and proven customer service experience
  • Experience in dealing with 2nd and 3rd line customer incidents
Skills and experience

Carrying out routine maintenance tasks working in a busy environment, an application engineer who has experience (installing and maintenance) in:
  • Certified training on SQL installationmaintenanceadministrationsupport from 2005 onwards
  • Website (IIScreationMaintenance)
  • CRM (MS SharePointBizTalkCRM)
  • Finance application support (Epicor preferred)
  • Certification creation and renewal
  • Bespoke application
  • ITIL training
  • Customer support experience
  • IPDNS troubleshooting
  • Beneficial to have experience with the following
  • Supporting server 2003 to 2012
  • Supporting windows 7
  • ESXVmware Virtual Desktop environment (VMware preferred)
  • Avaya IPT support
  • Azure

Infrastructure Operation Engineer, Infrastructure Manager Second Line, Third Line, SQL, Web, CRM, Finance, ITIL, Azure,
Sector:
Infrastructure & PC Support, 2nd/3rd Line Support
Location:
Great Bircham
Job type:
Contract
Salary:
£300 - £375 per day
CONSULTANT:

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