Application Support Team Leader
Application support, Manager, Team Leader
My client is going through a large period of change at the moment and require an Applications Team Leader to lead and develop the application support team.
The applications team leader will be pro active in the management of problems, as well as managing 3rd party suppliers to ensure that all SLAs are met.
Work closely with the Service delivery team to make sure all incidents and issues are correctly managed and funnelled inti the right areas for resolve
Manage the application support queue, making sure each call is routed to the correct team and dealt with effectively
Analysis of overall problems within the application team, find trends and provide recommendations for long term resolve
Engagement with internal and external stakeholders and provide support across all SQL databases by monitoring systems to ensure excellent performance
Extensive SQL experience
Proven experience of managing an application support team
Experience of managing 3rd party suppliers
This is an excellent opportunity to work with a dynamic organisation and really push your career forward, apply now!
- Job type:
£48000 - £50000 per annum