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Case Studies

Client: PricewaterhouseCoopers
Managed Service Provider: Randstad SourceRight

Since 2011 Monarch Recruitment has been part of a technology PSL of 3 agencies to work alongside the internal recruitment team to deliver technological specialist professionals into all parts of the business. In this time we have had great success which has increased each year as we improve our process to collaborate with the process of the recruitment team and PWC best practices. Over the last 4 years PWC has changed MSPs' (initially it was Carlisle Managed Solutions) but due to performance we have successfully been a Tier one supplier to the new MSP (Randstad SourceRight).

Challenge
PricewaterhouseCoopers are one of the “Big 4” consultancies working with some of the biggest companies and have a near constant requirement for IT professionals. Through their Managed Service Provider – Randstad SourceRight – they recruit for a range of roles from Global Programme Managers for their internal Firm Services through to niche technology specialists such as SITS: VISION Consultants for higher education clients and PeopleSoft Consultants for large scale implementation projects.

How Monarch IT Solved Their Problem
Monarch was engaged to assist the recruitment team with all IT positions from Business Change through, Infrastructure Support to User Experience Designers. We worked closely to improve the process and prior to our involvement one of the major challenges faced by the recruitment team was passing on the finer nuances of the positions from the line manager. All new roles now have a conference call with the agencies and the line managers and with the technical knowledge and understand from our consultants, we are able to deliver more efficiently.

Since working together monarch has improved as a partner each year. This year has been our best year to date and we have placed candidates into their teams, for projects and end users including FCS, Internal Firm Services and the Metropolitan Police Service.

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